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Asterisk VOIP Solution
Date & Time Listed: 2021-10-21 09:33:48 (GMT)
A call center dialer is an automated system that places calls to customers, from an inbound or an outbound. The aim is to reduce the cost of making phone calls by removing a lot of repetitive and error-prone work. Call Center dialer also improve efficiency by connecting agents directly to customers as soon as. Automated dialing means that contact center agents don’t waste time physically inputting telephone numbers. Instead, they can spend more of each call talking to customers!
Our Dialer's Features:
- Predictive, progressive, power & preview dialing
- Automatic Call Distribution
- Tracking with Report
- Multiple campaign management
- Multiple dialing modes
- Longest idle agent based routing
- Call forward and transfer
- Real time supervision
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