Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
Required Education, Skills and Qualifications
0-2 years' customer service experience, preferably telephonic. Bilingual fluency in both English and Arabic is a must. Can join immediately (preferably within 1-2 weeks on offer agreement). Our clients prefer to operate in a 24/7 business environment and to support them we need candidates who are open to work as required above. Good communication and interpersonal skills. Cheerful personality, always with a smile. Empathetic, patient and courteous in approach. Results driven, enthusiastic, attention to detail and dependable. Open to work - 8 hours a day, 6 days a week (On Holidays / Friday & Saturdays) / in all shifts, as per department requirements. Keywords:
contact center, call center, customer service, customer support, customer care, uae jobs
Safety Tips:
* Deal Locally with persons you can meet face to face - this is the most important tip!
* Avoid Sending Funds with Western Union, Moneygram or and other similar service
* Kugli.com is not an Escrow service, we are not involved in any transaction between our members.