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Hiring for Seller Interface position (Email support) for E-Commerce Company in Pune
Date & Time Listed: 2016-07-22 08:00:42 (GMT)

Posted in Categories: Jobs, Customer Service
Posted From: India, Maharashtra, Pune


Ad Details:

Position: Seller Interface/SPOC: Single point of contact for customers who urge to book a complaint or escalation
Experience: 2-4 Years
Gender: Male/Female
Location: Pune
Qualification: Preferably a graduate
10 + 2 if they have relevant work experience.
Salary: Best in the industry + incentives.

Roles:•Identifying, analysing, and initiating the escalation process in an organization based on the escalation criteria specified by the organization •Linking the escalation task with incident problem records, identifying suitable service provider contacts, and finding the appropriate customer management services qualified for the task •Assembling the escalation management team which includes the incident owner, problem owner, and other professionals in the specified area of expertise

Interested candidates can call Ashwini: 9036033812 or mail to ashwini@mintstage.com

Note: Candidates with Email Support experience only can apply.
Keywords:

Customer Service, Email Support, BPO, email process, email, Chat Support


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