Designation: Technical support Engineer (VOICE) Salary :17k + Incentives (1K to 15K based on performance) Skills: good communication in english
Shift timings: Flexible to work in UStimings
Cabs would be provided
5days working
Qualification: Any graduates can apply,
Job Description
*Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; *Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; *Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; *Follow standard processes and procedures; *Identify and escalate priority issues per Client specifications; *Redirect problems to appropriate resource; *Accurately process and record call transactions using a computer and designated tracking softwared Keywords:
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